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EULA

Last updated: 14 June 2025

REFUNDME LICENSED APPLICATION END-USER LICENSE AGREEMENT

Introduction – Apps Are Licensed, Not Sold

Apps made available through the Apple App Store are licensed, not sold, to you. Your license to the RefundMe mobile application (the “Licensed Application”) is conditioned on your acceptance of this RefundMe Licensed Application End-User License Agreement (“Agreement”). TwoChi LLC (“Licensor,” “RefundMe,” “we,” “our”) reserves all rights not expressly granted.

a. Scope of License

Licensor grants you a limited, non-exclusive, non-transferable, revocable license to install and use the Licensed Application on Apple-branded products you own or control, consistent with Apple’s Usage Rules. This Agreement also governs any materials, services, or upgrades that replace or supplement the original Licensed Application unless a separate agreement accompanies the upgrade. You may not (i) distribute or network-share the Licensed Application, (ii) transfer, sublicense, lease, or sell it, (iii) retain it on a device you sell or transfer, or (iv) copy, reverse-engineer, decompile, disassemble, attempt to derive source code from, modify, or create derivative works of the Licensed Application except where such restrictions are unenforceable by law or by open-source terms.

b. Consent to Use of Data

You agree that we may collect and use anonymized technical data (device type, operating-system version, diagnostics) to provide updates, product support, and other services, in accordance with the RefundMe Privacy Policy.

c. Termination

This Agreement remains in effect until terminated by you or Licensor. Your rights terminate automatically without notice if you fail to comply with any term. Upon termination, you must cease all use and delete all copies of the Licensed Application. Provisions that by their nature should survive—No Warranty, Limitation of Liability, Governing Law, Jury-Trial Waiver, Class-Action Waiver, and Indemnification—shall do so.

d. External Services

The Licensed Application may enable access to our or third-party websites, databases, or services (“External Services”). Use External Services at your sole risk and subject to applicable third-party terms. Licensor disclaims responsibility for the content, accuracy, legality, availability, or performance of any External Service and may change, suspend, or restrict them at any time without notice or liability.

e. No Warranty

YOU USE THE LICENSED APPLICATION “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT. No oral or written information or advice from RefundMe creates any warranty.

f. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LICENSOR SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND (INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION). RefundMe’s total liability to you shall not exceed the amount you paid for the specific claim at issue and, in any event, shall never exceed fifty U.S. dollars (US $50.00).

g. Export & Sanctions Compliance

You may not use, export, or re-export the Licensed Application in violation of United States export laws or the laws of any other applicable jurisdiction. By using the Licensed Application, you represent that you are not located in a U.S.-embargoed country and are not on any U.S. government denied-party list, and that you will not use the Licensed Application for any prohibited purpose.

h. U.S. Government End-User Rights

The Licensed Application and documentation are “Commercial Computer Software” and “Commercial Computer Software Documentation” as defined in FAR 12.212 and DFARS 227.7202. U.S. Government end users acquire the software only with the rights set forth in this Agreement.

i. Governing Law; Dispute Resolution

This Agreement is governed by the laws of the State of Delaware, U.S.A., without regard to conflicts-of-law principles. Any dispute shall be brought exclusively in the state or federal courts located in Delaware, and each party consents to personal jurisdiction there.

Waiver of Jury Trial

YOU AND LICENSOR EACH WAIVE ANY RIGHT TO TRIAL BY JURY in any legal action or proceeding arising out of this Agreement or the Licensed Application.

Class-Action Waiver

ALL CLAIMS MUST BE BROUGHT INDIVIDUALLY. You may not act as a class representative or participate as a member of a class, collective, consolidated, or representative action.

Additional RefundMe-Specific Terms

  1. No Legal Advice. RefundMe is not a law firm and provides no legal representation or guarantee of any refund or outcome; all content and templates are for general informational and self-help purposes only.

  2. User Responsibilities. You are solely responsible for the accuracy of information you provide, for timely submission of claims, and for compliance with all applicable laws, airline rules, and regulator deadlines.

  3. Indemnification. You agree to indemnify, defend, and hold harmless TwoChi LLC and its officers, employees, and agents from any claims, damages, or expenses arising out of your breach of this Agreement, misuse of the Licensed Application, or violation of any law or third-party right.

  4. Updates. We may issue updates that modify or replace the Licensed Application. Continued use after an update constitutes acceptance of the revised Agreement where applicable.

  5. Assignment. Licensor may assign this Agreement without notice. You may not assign or transfer your rights without Licensor’s prior written consent.

  6. Severability. If any provision is held unenforceable, the remainder of the Agreement remains in full force, and the invalid provision shall be interpreted to fulfill its intended purpose to the maximum extent permitted.

  7. Entire Agreement. This Agreement, Apple’s Usage Rules, and the RefundMe Privacy Policy constitute the entire agreement between you and Licensor regarding the Licensed Application and supersede all prior understandings.